On all modern Microsoft Windows Operating Systems you should be able to use the automatic installation tool located on the home page of this website, however the following instructions show how our service can be configured manually on a Microsoft Windows NT 4.0 Operating System:

1 - Windows NT requires Dial-up Networking to be installed. To do this, double click the 'My Computer' icon on the desktop.

2 - Double click the 'Dial-up Networking' icon within the window that opens.

3 - A dialog box (shown below) will open, click the 'Install' button.

4 - Once Dial-up Networking is installed you may be prompted to restart the computer, if so please restart the computer and redo steps 1 and 2 above.  Next a warning will be presented stating "the phonebook is empty", Click 'OK' to add an entry.

5 - A dialog box will appear (as shown below). In the 'Name the new phonebook entry' box type the desired name for the connection.  An example of this would be to type Business Dialup. Click 'Next'.

6 - On the next screen tick all three tick boxes, click 'Next'.

7 - A new dialog box will appear. Type 0845 6043041 into the 'Telephone number' box and leave 'Use Telephony dialing properties' unchecked. Click 'Next'.

8 - A new dialog box will appear. Select 'Point-to-Point Protocol (PPP)'. Click 'Next'.

9 - A new dialog box will appear (as shown below), select 'None. Click 'Next'.

10 - A new dialog box will appear. Leave the IP address as 0's. Click 'Next'.

11 - A new dialog box will appear. Leave the DNS server and WINS server as 0's. Click 'Next'.

12 - The last phonebook entry wizard dialog box will appear. Click 'Finish' on this screen.

13 - The connection properties will now be shown (as shown below). Click 'More' and select 'Edit entry and modem properties'.

14 - A new tabbed dialog box will appear.  Select the 'Server' tab at the top.

15 - Select 'PPP: Windows NT, Windows 95 Plus, Internet' from the Dial-up server type box. Also tick the TCP/IP box and leave all other boxes unchecked. Click 'Next'.

16 - Click 'OK' to return to the connection properties screen as referred to in step '13'.  Then click 'Dial'

17 - A final screen will now be displayed.  Type in the word business into the 'username' box and the word dialup in the 'password' box.  Ensure the 'Save Password' box is ticked.  Click connect to connect to the internet.

Your connection should now be ready for use.  Click here to go back to the help and support section.